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Thursday, October 16th, 2025

Unable to access Youtube or Google Home services through Xfinity Gateway

This has been going on for 4+ weeks - initially, I couldnt access any Yahoo service (From Mail to Sports), but that resolved itself after 1-2 days.

Now I am unable to access YouTube from any device (tried multiple browsers on multiple devices) and my Google Home devices are unable to connect to the service.

When I disable Wifi, my mobile devices are able to access Youtube using 5G.

Any thoughts (or suggestions how to get a human at xFinity!!) would be appreciated.

Cheers,

Paul.

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