New Poster
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2 Messages
Ubisoft Servers
There is a huge rumor going around that you guys are blocking the Ubisoft servers, which is frankly irking a LOT of people. What is going on?
New Poster
•
2 Messages
There is a huge rumor going around that you guys are blocking the Ubisoft servers, which is frankly irking a LOT of people. What is going on?
user_g2x8b5
Visitor
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1 Message
27 days ago
Used a vpn, started working immediately. Stopped using my VPN and Ubisoft won’t launch anymore. Shredding my settings didn’t help any either.
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user_w0j7h7
Visitor
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1 Message
27 days ago
Xfinity decided that Ubisoft isn't secure and blocked the website. They have made no effort to fix this issue for over 16hrs
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XfinityKei
Official Employee
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2.1K Messages
25 days ago
@Phegan28 Thanks for bringing your concerns to our attention. I’m sorry to hear that the website you need has been blocked. Our apologies for the inconvenience this has caused you. I recommend visiting our security team to report the website and submit a request to have that blocked website reviewed for possible unblocking.
Here are the steps to take:
1. Visit https://spa.xfinity.com/help
2. Select Report an issue at the bottom of the page.
3. Select I can't reach a website that I want to go to from the drop-down menu. Then, click Continue.
4. Fill out the required fields:
Enter the full URL for the blocked site.
Enter your email address to receive a confirmation email.
Add any other comments you’d like to provide.
5. Click Review.
6. Review your answers and click Submit.
7. You'll get a confirmation email once we receive your report.
(edited)
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