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Saturday, February 22nd, 2025 12:26 AM

TV

TV not connected with internet

Expert

 • 

109.7K Messages

2 months ago

First. Check here for official info on any possible local outages;


https://www.xfinity.com/support/status 


Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.


Or you can use the Xfinity App: https://www.xfinity.com/apps 

Official Employee

 • 

2.1K Messages

2 months ago

 

user_gr8tdw

Thank you for reaching out. I hope you are well. I wanted to follow up on your post and the advice of @EG. Have you had a moment to check out the resources provided? Can you also let me know any troubleshooting you've tried so far? 

 

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