Trying to return an equipment that doesn't show up on the return page

ShadowzPanda Hello there! Thank you for taking the time to reach out to our Xfinity Forums Team for assistance with your Storm Ready Wi-Fi device. I'm sorry to hear it didn't work out for you. Our Experts are great resources to assisting us with customer support. The link that has been provided is would be for a normal equipment return, and good information to save. When it comes to Storm Ready Wi-Fi devices, they are handled a little different because of how they are billed, and return process. Please use the link below, that should take you to an online form to fill out for a return label. Please let me know if you have any follow-up questions I may answer. 

 

https://www.xfinity.com/xfi-pods-return-form