Visitor
•
1 Message
Trying to get 2 gig speed paying for
I have fiber internet. My optical network terminal has power in, fiber in, and cat out. (unlike normal cable "out") I have the xb8-t 2 telephone ports/3 one gig ports/1 2.5 gig port (marked in red), and one cable "in" . Correct installation is from OPT to xb8-t with cat cable provided by installer . This is plugged into xb8-t into red 2.5 gig port. The service i pay for is two gig. I cant hard wire 2 gig? Only option is to use wireless. If it was a cable OPT then the 2.5 gig port would be open. Then I could use a network switch. With a fiber hookup a different modem should be used. Yes, I know wireless is an option
XfinityQuemekia
Official Employee
•
868 Messages
19 hours ago
Hey there @user_r3q47x! I completely understand your frustration. It can feel like a bottleneck when you're paying for 2 Gbps fiber service but find your only high-speed port is already occupied by the incoming connection from your Optical Network Terminal.
Third-Party Router: You can put the XB8 in Bridge Mode and use your own high-end router that features multiple multi-gigabit (2.5G or 10G) ports.
Request the XER10 Gateway: For our 2 Gbps fiber customers, we often recommend the XER10 (Xfinity WiFi Router) https://www.xfinity.com/support/articles/broadband-gateways-userguides. Unlike the XB8, the XER10 features two 10 Gbps ports. This allows one port to take the fiber 'In' from your ONT while the second 10 Gbps port remains open for your PC or a high-speed network switch, enabling full hardwired speeds.
0
0