Visitor
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2 Messages
Trying to find out if my modem can split my network. Xfinity says no.. their tech says yes and the internet says yes
It would take me hours to tell you all the stories and experiences from today, but the short of it is this: I bought a set of Wyze cameras. V3. They need to run like most systems on a 2.4 network. I tried today for 5 hours and at least 10 phone calls to make this work but now I'm left with a migraine and I'm so <Edited: language> I can barely talk. Today, after making an appointment, a tech came to my house, took one look at my modem and said, I can either give you a slower model modem..XB7 ? versus my XB8... and then you can split you network, but the XB8 will not allow you to do this. If you do this your network will slow down and right now "after we checked it" your speed is great. I would suggest going out and buying a router, ie. $more money.. and then it will work just fine. 4 hours later, still no luck, no division, no way to connect my cameras, and no one at Xfinity knows how to help me.
Does anyone know if it's possible to do this with the XB8 modem? apparently you can't do it with/or without a router? Thanks everyone
EldenF
Visitor
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8 Messages
2 years ago
I don't understand. You say... "four hours later, still no luck". I missed where you said which of the proposed solutions you had tried. Did you buy your own router? Or did you downgrade to the XB7?
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Jlavaseur
Problem Solver
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948 Messages
2 years ago
Yes it can be done, I did it with the Xb8, you can try this from your web browser,
http://10.0.0.1you may have access or it might be grayed out, I have seen it other places on either the Xfi app or on the xfinity website itself, plus the Xb7 isn’t really slower then the Xb8 for most users….
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EldenF
Visitor
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8 Messages
2 years ago
I'm a little curious why you think you need to split your network into separate 2.4/5GHz SSIDs. Your 2.4 GHz devices should work fine without doing that. Clearly if you put a 2.4GHz device on a network that can do both 2.4 and 5GHz... it will automatically choose the 2.4GHz band.
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