Troubleshooting 2gb speeds

user_q1iwlt, Thank you for reaching out and creating a new post. It's incredible to hear you recently upgraded to Gigabit X2. It's awesome that we have this option for those who need the extra speeds. That said, I see you're network troubles have not improved along with your network speeds. I know needing a consistent network is vital, and I appreciate all your patience so far. I did check the account, and I didn't see any red flags. The equipment is not reporting any errors, and the boot file, which tells the device what speeds you can get, is accurate. I see we have orders in place to have someone out which would be a good path based on what I see on my end.