1 Message
Trouble with some websites being blocked Unless I switch to phone hotspot it allows them
I’m trying to access websites for work and the Xfinity Wi-Fi is blocking my access. The only way around this is to use a Wi-Fi hotspot from my phone. Why should I have to switch back & forth?
XfinityJoshuaG
Official Employee
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331 Messages
2 years ago
You shouldn't have to and we'd love to help fix that. What error are you getting exactly?
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EG
Expert
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110K Messages
2 years ago
For a test. Try disabling the Xfi Advanced Security feature as a work-around for now and see. It's buggy ! And there is no way for an end-user to be able to whitelist anything;
To disable the Advanced Security feature in xFi, select the Account icon from the top-left corner of the Overview tab on the xFi app and then select xFi Advanced Security. From here, select Disable under xFi Advanced Security and follow the on-screen prompts.
https://www.xfinity.com/support/articles/using-xfinity-xfi-advanced-security
YMMV. Good luck !
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