Visitor

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1 Message

Monday, March 16th, 2026 4:25 PM

Trouble shooting

Internet not working 

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Official Employee

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2.2K Messages

18 days ago

 

Junebe24 have you checked the status of your service and connection in the Xfinity app? We want to confirm if the modem is online or offline. That's a good place to start.

 

Visitor

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1 Message

11 hours ago

I can't use my cellular phone and house phone

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