user_791ynz Thank you for reaching out! You should be able to find tracking information for your Xfinity equipment through the shipping confirmation email. Check your inbox (and spam/junk folder) for an email from Xfinity. It will include a direct tracking link for UPS or FedEx. You can also check the Xfinity App, just navigate to the Billing or Account tab to view order details and tracking links.
EG
Expert
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122.8K Messages
38 minutes ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityMartyR
Official Employee
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3.9K Messages
29 minutes ago
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