3 Messages
Traceroute issue with valorant servers
I live in Ashburn, Virginia where the valorant servers are located. I used to get 15 ping to the server before last week. Past 5 days I have been getting 60 ping to Virginia, and 40 to Georgia. I'm somehow closer to another state servers than the servers in my own city. Talked to multiple people on phone and live chat, even a technician who came over to fix it and no one is able to do anything. I contacted Valorant support as well and they tell me its a routing issue from the ISP. No one knows what I'm talking about over the phone and we have no solution to this for some reason. I have tried 3 different xfi modems and my own one this week and none of them seem to fix the issue whatsoever. Connected with ethernet as well.
The tracert is completely fine as well.
XfinityMarcos
Official Employee
•
1.8K Messages
1 year ago
Hello @user_6b6952, thanks for reaching out to our forum for help with your Valorant issues. I know that's a popular game, so I get why this is important to you. I also appreciate all the troubleshooting steps and attempts you've made to get some answers on this traceroute concern. I'd like to run some targeted troubleshooting steps with you, but I'd first like to make sure we're on the same page. What type of device are you using when you notice this issue and what type of connection are you using? Also, are you able to test this on any other device?
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