U

Visitor

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2 Messages

Wednesday, June 8th, 2022 6:20 PM

Closed

TP Link X60 with Xfinity Gateway

I hooked up three nodes, one directly to the gateway as an AP and it worked well but was later told to hook it up directly in bridge mode as that's the preferred method from TP link. In doing so I lost all connection. after struggling to reset it several times, I went back to bridge disabled and using it as an AP, again resetting it. Now the speeds even worse, averaging .33MBPs which doesn't make sense. It was 800 MB on the plan, averaging 150-250 on desktop or phone speed tests before the change. Note, before installing the Mesh, i was getting 3-7 at the desktop so the 150-250 is great for what I can do. Xfinity support was useless. 

Problem Solver

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567 Messages

3 years ago

Thanks for letting us know about this issue you're having with the equipment @user_d82b01. We know how important it is to have a stable and fast network, and we're here to help. Thanks for sharing the troubleshooting you've done so far. To clarify, what troubles were you having with the TP Link prior to converting to Bridge Mode?

Visitor

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2 Messages

3 years ago

I hooked up the X60 (3 of them) to my Xfinity gateway as an AP and i was getting much better speeds across the house (150-250 megs vs 5-7 with those stupid Xfi pods). Then i unplugged the pods and all was fine. I read more about how bridge mode is preferred to let the Deco router be the sole network so i reset my modem into bridge mode, moved cables around so the first node was the only one wired to the modem, and reset everything from scratch again. Horrible speed, then tried switching back to AP mode, even worse. Desktop speeds of .33 MBps which is stupid considering i placed a pod directly behind my computer on the window sill. Then wired ethernet from pod to desktop, not much better. 

Last night did a full reset of everything again and it's now back in bridge mode with decent speed, 20 MB at the computer, but only if it's wired to the pod. Wireless still not working. Phone is getting maybe 85 in that room, up to 500 in the first room with the modem/first node. 

 

I can't get those initial speeds back. Did it have to do with the Xfinity pods first? The wireless card on my desktop is good, it's AX and capable of far more speed than I pay for. I get 950 and it's rated for like 2 G i think. 

 

I screwed something up messing with settings to the "recommended setup". I've done a flush DNS, TCP reset, ip release/renew, etc all my usual wifi tricks. 

Official Employee

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1.6K Messages

Thank you very much for letting us know all of the steps you have taken so far .@user_d82b01, I would be happy to run a few diagnostic tests from here on your service. Could you send me a direct message with your full name and complete address. 

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