Visitor

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1 Message

09/21/2026 7:26 PM

Today my internet have problem

No internet at all, can’t do anything 

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Expert

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121.4K Messages

1 day ago

The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section for assistance. 

Expert

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121.4K Messages

1 day ago

First. Check their site for official info on any possible local outages here;


https://www.xfinity.com/support/status 

https://www.xfinity.com/support/articles/check-service-outage 

Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.


Or you can use their Xfinity App: https://www.xfinity.com/apps 


Is / are the indicator light / lights on the modem lit steadily or are they blinking ?

Official Employee

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3.9K Messages

7 hours ago

 

Hello, user_h2ift0! When you have a moment can you please let us know if the suggestions @EG provided were helpful, and what the lights on your equipment is steady or blinking? Thank you!

 

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