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1 Message
09/21/2026 7:26 PM
No internet at all, can’t do anything
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Expert
122.4K Messages
1 month ago
The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section for assistance.
First. Check their site for official info on any possible local outages here;
https://www.xfinity.com/support/status
https://www.xfinity.com/support/articles/check-service-outage
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
Is / are the indicator light / lights on the modem lit steadily or are they blinking ?
Official Employee
4K Messages
EG
Expert
•
122.4K Messages
1 month ago
The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section for assistance.
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0
EG
Expert
•
122.4K Messages
1 month ago
First. Check their site for official info on any possible local outages here;
https://www.xfinity.com/support/status
https://www.xfinity.com/support/articles/check-service-outage
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
Is / are the indicator light / lights on the modem lit steadily or are they blinking ?
0
0
XfinityThomasA
Official Employee
•
4K Messages
1 month ago
0
0