Tired of internet going down every time it rains

user_jtf3pg Welcome to our community forum! Thank you for reaching out so we can make sure your Xfinity internet is working regardless of the weather. When you check the status of your service here, is this issue impacting you alone, or is it impacting others in your area as well?

Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Include your name and address so I can find the account and get started on a resolution.