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Thursday, January 16th, 2025 9:16 PM

Thermostat WiFi

Will my thermostat WiFi work on seasonal plan?

Gold Problem Solver

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26.3K Messages

3 months ago

Will my thermostat WiFi work on seasonal plan?

You'd need to sign up for "Xfinity Internet (Seasonal Access)" for $29.95/month.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

Official Employee

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1.8K Messages

3 months ago

 

user_iydl10, Thank you for reaching out to Xfinity Support. While on the Seasonal Convenience Plan, your thermostat WiFi may not work as it requires full internet access, which is limited under the plan. Touchscreen upgrades or services like weather that require full internet access may not function properly. However, if you have the Seasonal Internet Access Plan with specific download and upload speeds, your thermostat WiFi may work if the bandwidth provided is sufficient. It is recommended to check the specific details of your plan to determine if your thermostat WiFi will be operational.

 

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