Visitor
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1 Message
The upload speed is so low.
Greetings, I am currently subscribed to a 200 Mbps internet plan. However, I am extremely disappointed with my upload speed, which is only 2.9 Mbps. As a result, I am experiencing significant lag during my Zoom meetings. Additionally, I am unable to utilize cloud services effectively due to the excruciatingly slow upload speed. Uploading a mere 100 GB of data takes an astonishing FOUR days.
SRTology
Contributor
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32 Messages
2 years ago
Top upload speed on your plan is only 10mbps. So you do have a valid concern as you should be hitting that upload speed with no issues.
On another note, if your doing 100 gig data uploads why would even pick a 10mbps capped upload plan?
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XfinityBenny
Official Employee
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790 Messages
2 years ago
@user_81444c Thanks for posting about your speed. Having the best connection for work or high data usage involves being connected directly to the gateway with an Ethernet cable. That will ensure you get the best performance from the service. If you need to use Wifi, be sure the placement is proper with this https://www.xfinity.com/hub/internet/wifi-101-position-gateway-like-a-pro guide. Wireless connections will impact the performance in general, but your upload should be a bit higher as @SRTology confirms. Meaning it's a good idea to check out the article. They're also correct on suggesting you should have a higher bandwidth for your needs. We're happy to help troubleshoot and also upgrade your service, so you have a good experience.
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