Jespochav1's profile

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Wednesday, April 14th, 2021

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The new white modem-quite a few issues-probably only works best if you can get the xpods and have them work

I really had my hopes up when I got the new white modem (sorry not sure what model it was) last Friday.  Hoping my network would be upgraded, but sadly I was disappointed.  This new one was really easy to install and seemed to startup quite faster than my previous one.  First issue, I had to go into my network settings and reassign all my devices since it didn't recognize them.  Which really want too painful but we have quite a lot of them and it took some time.  Second issue, internet was super slow at first but after restarting the new modem a few times for some reason it started going back to speed I was used to.  The third and most problematic issue, the range is a problem.  I am guessing they are making this modem that way so you have to get the xpods to extend the range, which I had before but had to send back to comcast because I could never get them to work properly.  After not being able to connect our outside security camera (which was probably 10 feet away from the modem) for hours, I couldn't take it any more and reactivated our old modem and the new one is on its way back.  

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