U

Visitor

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1 Message

Wed, Jun 16, 2021 10:07 PM

The Network is Kicking Me off a Site I need for work {edited}

When I login to the following site: {edited} I'm able to stay in for 30 seconds and then get kicked off. What do I need to do to allow the network to maintain connection to this site. I need it for work.

Responses

Official Employee

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2.8K Messages

1 m ago

Hello, @user_0e2bee. Welcome to the Xfinity Forums. We appreciate you taking the time to reach out to us here for support.

 

When it comes to issues like these, we recommend starting by reaching out to your workplace's technical support team. If this is the only website you are experiencing this issue with, they would be the best resource to see if there are ongoing issues with the site.

 

On the other hand, if you are experiencing connectivity issues with a number of sites or online activities, tell us a little more about your experience such as when it happens or what troubleshooting steps you've already taken. We would love to help! :)

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