Contributor
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46 Messages
The Cable line is out of the Splitter box
The Cable line is out of the Splitter box between properties at my address. I'm afraid I will cut this while cutting and weed-eating the grass
Contributor
•
46 Messages
The Cable line is out of the Splitter box between properties at my address. I'm afraid I will cut this while cutting and weed-eating the grass
XfinityRaf
Official Employee
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591 Messages
2 months ago
Good evening @user_m77y9g. If you could please send our team a direct message with your full name and full address, our team can submit a ticket to get this pedestal repaired.
To send a "Direct Message" ("Private") message:
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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