Visitor
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7 Messages
tg1682g Gateway "Auto-Learned Wi-Fi Devices"
On the tg1682g web page Gateway > Connection > Wi-Fi, what are "Auto-Learned Wi-Fi Devices"? It looks like these are devices that logged onto my WiFi without any setup even though I've got the MAC Filter mode set to Allow.
XfinityAlyssaA
Official Employee
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1.8K Messages
2 years ago
Good afternoon @user_67938a, and thank you for reaching out on our Community Forums with your WiFi concerns, do you have your settings set to allow devices to connect to your network without a password?
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XfinityAlyssaA
Official Employee
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1.8K Messages
2 years ago
Thank you so much for confirming that @user_67938a, have you tried resetting your password? May I also ask if you are able to pause or remove the device from your network?
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user_67938a
Visitor
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7 Messages
2 years ago
By "password" do you mean the WPA2 Pre Shared Key?
What do you mean by "pause or remove the device from your network"? Disable the radios or disconnect the incoming data cable?
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