Visitor
•
4 Messages
testing coax cable/ packet drops
Hello I am a online game gamer and for a 2 week I have been getting packet drops and correspond to getting lag in my games.
one of the suggestion is that you should have your coax cable and splitter checked, but I have no means to check these, if I can get a comcast tech can they test the cables and splitter( which I believe is out side the condo)?
I know the problem is between my firewall wan port and the first pingable device on my packets going out. so firewall wan port->cable modem(arris s34)->the gateway->pingable address.
Also my arris tells me it has sync timing synchronization errors.
so I believe it is either my modem or coax cables, I have an old ARRIS / Motorola SurfBoard SB6141 DOCSIS 3.0 that I could try and reconnect to see if it the modem, but that uses old tech, so might not help, what do people think.
thanks



user_7bzg6f
Visitor
•
4 Messages
5 hours ago
re-posting info that was ask of me, all the responses seem to have vanished, not sure how that happened
Downstream Bonded Channels
Channel ID
Lock Status
Modulation
Frequency
Power
SNR/MER
Corrected
Uncorrectables
20
Locked
256QAM
507000000 Hz
0.6 dBmV
40.9 dB
340
2209
4
Locked
256QAM
411000000 Hz
0.5 dBmV
40.4 dB
0
0
12
Locked
256QAM
459000000 Hz
0.5 dBmV
40.4 dB
29448
214959
28
Locked
256QAM
555000000 Hz
-0.8 dBmV
39.0 dB
37508
265652
1
Locked
256QAM
393000000 Hz
0.7 dBmV
40.9 dB
28440
209612
2
Locked
256QAM
399000000 Hz
0.9 dBmV
40.4 dB
25344
191399
3
Locked
256QAM
405000000 Hz
-0.2 dBmV
40.9 dB
30388
215729
5
Locked
256QAM
417000000 Hz
0.4 dBmV
40.9 dB
28926
211411
6
Locked
256QAM
423000000 Hz
0.0 dBmV
40.9 dB
30128
219169
7
Locked
256QAM
429000000 Hz
0.5 dBmV
44.6 dB
30043
211118
8
Locked
256QAM
435000000 Hz
0.6 dBmV
40.9 dB
25483
174459
9
Locked
256QAM
441000000 Hz
0.5 dBmV
40.9 dB
31914
213806
10
Locked
256QAM
447000000 Hz
0.8 dBmV
40.9 dB
29847
207381
11
Locked
256QAM
453000000 Hz
1.0 dBmV
40.9 dB
24747
171121
13
Locked
256QAM
465000000 Hz
0.6 dBmV
40.9 dB
27098
190168
14
Locked
256QAM
471000000 Hz
0.8 dBmV
40.4 dB
22988
165389
15
Locked
256QAM
477000000 Hz
-0.3 dBmV
40.9 dB
31545
216973
16
Locked
256QAM
483000000 Hz
0.0 dBmV
40.9 dB
28767
208662
17
Locked
256QAM
489000000 Hz
0.9 dBmV
40.9 dB
125137
197569
18
Locked
256QAM
495000000 Hz
-0.3 dBmV
40.4 dB
31394
222044
19
Locked
256QAM
501000000 Hz
0.4 dBmV
40.9 dB
31463
210787
21
Locked
256QAM
513000000 Hz
-0.2 dBmV
40.9 dB
30356
220583
22
Locked
256QAM
519000000 Hz
0.0 dBmV
40.4 dB
29914
217095
23
Locked
256QAM
525000000 Hz
-0.5 dBmV
40.9 dB
28795
216226
24
Locked
256QAM
531000000 Hz
-1.0 dBmV
40.4 dB
30724
222146
25
Locked
256QAM
537000000 Hz
-0.5 dBmV
40.9 dB
31649
221284
26
Locked
256QAM
543000000 Hz
-1.1 dBmV
40.9 dB
30553
209568
27
Locked
256QAM
549000000 Hz
-1.5 dBmV
40.9 dB
32335
223206
29
Locked
256QAM
561000000 Hz
-0.9 dBmV
39.0 dB
34609
244952
30
Locked
256QAM
567000000 Hz
-1.9 dBmV
40.4 dB
32231
219343
31
Locked
256QAM
573000000 Hz
-1.1 dBmV
39.0 dB
32877
223418
32
Locked
256QAM
579000000 Hz
-0.6 dBmV
39.0 dB
30746
223316
193
Locked
OFDM PLC
690000000 Hz
-2.5 dBmV
41.0 dB
507115901
176588
194
Locked
OFDM PLC
957000000 Hz
-6.4 dBmV
40.0 dB
736320505
275590
Upstream Bonded Channels
Channel ID
Lock Status
US Channel Type
Frequency
Width
Power
3
Locked
SC-QAM
29200000 Hz
6400000
43.5 dBmV
4
Locked
SC-QAM
35600000 Hz
6400000
43.8 dBmV
1
Locked
SC-QAM
16400000 Hz
6400000
42.5 dBmV
2
Locked
SC-QAM
22800000 Hz
6400000
43.0 dBmV
41
Locked
OFDMA
36200000 Hz
44400000
40.2 dBmV
pfsense firewall
no wifi being used in testing
0
0