Visitor

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4 Messages

Monday, August 31st, 2026 8:35 PM

testing coax cable/ packet drops

Hello I am a online game gamer and for a 2 week I have been getting packet drops and correspond to getting lag in my games.

one of the suggestion is that you should have your coax cable and splitter checked, but I have no means to check these, if I can get a comcast tech can they test the cables and splitter( which I believe is out side the condo)?

I know the problem is between my firewall wan port and the first pingable device on my packets going out. so firewall wan port->cable modem(arris s34)->the gateway->pingable address.

Also my arris tells me it has sync timing synchronization errors.

so I believe it is either my modem or coax cables, I have an old ARRIS / Motorola SurfBoard SB6141 DOCSIS 3.0 that I could try and reconnect to see if it the modem, but that uses old tech, so might not help, what do people think.

thanks

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Visitor

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4 Messages

5 hours ago

re-posting info that was ask of me, all the responses seem to have vanished, not sure how that happened

Downstream Bonded Channels

Channel ID

Lock Status

Modulation

Frequency

Power

SNR/MER

Corrected

Uncorrectables

20

Locked

256QAM

507000000 Hz

0.6 dBmV

40.9 dB

340

2209

4

Locked

256QAM

411000000 Hz

0.5 dBmV

40.4 dB

0

0

12

Locked

256QAM

459000000 Hz

0.5 dBmV

40.4 dB

29448

214959

28

Locked

256QAM

555000000 Hz

-0.8 dBmV

39.0 dB

37508

265652

1

Locked

256QAM

393000000 Hz

0.7 dBmV

40.9 dB

28440

209612

2

Locked

256QAM

399000000 Hz

0.9 dBmV

40.4 dB

25344

191399

3

Locked

256QAM

405000000 Hz

-0.2 dBmV

40.9 dB

30388

215729

5

Locked

256QAM

417000000 Hz

0.4 dBmV

40.9 dB

28926

211411

6

Locked

256QAM

423000000 Hz

0.0 dBmV

40.9 dB

30128

219169

7

Locked

256QAM

429000000 Hz

0.5 dBmV

44.6 dB

30043

211118

8

Locked

256QAM

435000000 Hz

0.6 dBmV

40.9 dB

25483

174459

9

Locked

256QAM

441000000 Hz

0.5 dBmV

40.9 dB

31914

213806

10

Locked

256QAM

447000000 Hz

0.8 dBmV

40.9 dB

29847

207381

11

Locked

256QAM

453000000 Hz

1.0 dBmV

40.9 dB

24747

171121

13

Locked

256QAM

465000000 Hz

0.6 dBmV

40.9 dB

27098

190168

14

Locked

256QAM

471000000 Hz

0.8 dBmV

40.4 dB

22988

165389

15

Locked

256QAM

477000000 Hz

-0.3 dBmV

40.9 dB

31545

216973

16

Locked

256QAM

483000000 Hz

0.0 dBmV

40.9 dB

28767

208662

17

Locked

256QAM

489000000 Hz

0.9 dBmV

40.9 dB

125137

197569

18

Locked

256QAM

495000000 Hz

-0.3 dBmV

40.4 dB

31394

222044

19

Locked

256QAM

501000000 Hz

0.4 dBmV

40.9 dB

31463

210787

21

Locked

256QAM

513000000 Hz

-0.2 dBmV

40.9 dB

30356

220583

22

Locked

256QAM

519000000 Hz

0.0 dBmV

40.4 dB

29914

217095

23

Locked

256QAM

525000000 Hz

-0.5 dBmV

40.9 dB

28795

216226

24

Locked

256QAM

531000000 Hz

-1.0 dBmV

40.4 dB

30724

222146

25

Locked

256QAM

537000000 Hz

-0.5 dBmV

40.9 dB

31649

221284

26

Locked

256QAM

543000000 Hz

-1.1 dBmV

40.9 dB

30553

209568

27

Locked

256QAM

549000000 Hz

-1.5 dBmV

40.9 dB

32335

223206

29

Locked

256QAM

561000000 Hz

-0.9 dBmV

39.0 dB

34609

244952

30

Locked

256QAM

567000000 Hz

-1.9 dBmV

40.4 dB

32231

219343

31

Locked

256QAM

573000000 Hz

-1.1 dBmV

39.0 dB

32877

223418

32

Locked

256QAM

579000000 Hz

-0.6 dBmV

39.0 dB

30746

223316

193

Locked

OFDM PLC

690000000 Hz

-2.5 dBmV

41.0 dB

507115901

176588

194

Locked

OFDM PLC

957000000 Hz

-6.4 dBmV

40.0 dB

736320505

275590

Upstream Bonded Channels

Channel ID

Lock Status

US Channel Type

Frequency

Width

Power

3

Locked

SC-QAM

29200000 Hz

6400000

43.5 dBmV

4

Locked

SC-QAM

35600000 Hz

6400000

43.8 dBmV

1

Locked

SC-QAM

16400000 Hz

6400000

42.5 dBmV

2

Locked

SC-QAM

22800000 Hz

6400000

43.0 dBmV

41

Locked

OFDMA

36200000 Hz

44400000

40.2 dBmV


pfsense firewall

no wifi being used in testing

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