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Terrible!
I have the service once before, and it was pretty good. I moved twice since then one location didn’t offer the service so I didn’t have it there. I figured I’d get the service at the new house. I signed up and got my modem. All that part went pretty smoothly. But after two weeks, one Field service tech visit and at least six different calls to customer service. They can’t seem to get the service working. Field techs said the line was fine and then I had a problem with the modem. After literally hours across multiple weeks talking to India, the US Colorado going to the Xfinity store nobody can seem to figure out how to get me a new modem. I’m done, waste of time. I will probably switch over to CenturyLink until easy fiber comes and does their install in my neighborhood. And then I will never look back. Worst customer service ever!!!!!! All I want is Is Internet service that works you would think that wouldn’t be too hard but so this company it is.



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