Terrible service provider

My devices kept losing connection to the internet while in use. I contacted customer service and asked if there was anything they could do about the connection. They said my best bet would be to upgrade to a more expensive plan. Make it make sense; why would I pay more when I’m not even connecting half the time? I asked if they could refund my plan since I’ve been a customer for all of 3 days  and they said no. What a waste of my money. I ended the live chat, cancelled my plan, and went right back to T-Mobile. 0/5 stars, would not recommend this provider to even my worst enemy.