Visitor
•
1 Message
Terrible Internet Quality
My internet has cut out 7 times before the 4th quarter in the Super Bowl. I’m usually not one to complain but this is actually ridiculous. I wish there were other providers in my area.
Visitor
•
1 Message
My internet has cut out 7 times before the 4th quarter in the Super Bowl. I’m usually not one to complain but this is actually ridiculous. I wish there were other providers in my area.
EG
Expert
•
116.3K Messages
22 days ago
First. When these outages occur, are they being officially indicated with any info about them here ?;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
0
0
XfinityAlyssaA
Official Employee
•
2.4K Messages
20 days ago
Good evening @user_poj5qc, and thank you for reaching out on our Forums with your connection issues. I see that you were experiencing issues during the big game. I can definitely understand if this caused some frustrations. Are you still experiencing issues with your service? Were you able to confirm if your area was experiencing any service interruptions using the link that @EG provided?
0