Need more details. What is asking you that ? Where are you seeing that question ? "Technicolor XB7" is the make and the model number of the Xfinity gateway device.
Good Morning, @user_fap3kr! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. That is certainly strange, and I do appreciate you asking the further questions to dive further into troubleshooting @EG!
Can you share with us those details of the questions shared and let us know if you are still having trouble?
EG
Expert
•
120.8K Messages
1 month ago
Need more details. What is asking you that ? Where are you seeing that question ? "Technicolor XB7" is the make and the model number of the Xfinity gateway device.
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XfinityAdrienne
Official Employee
•
2.3K Messages
1 month ago
Good Morning, @user_fap3kr! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. That is certainly strange, and I do appreciate you asking the further questions to dive further into troubleshooting @EG!
Can you share with us those details of the questions shared and let us know if you are still having trouble?
0