Visitor

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1 Message

09/08/2026 12:38 PM

Technician

My tvs and home security going out 

Oldest First
Selected Oldest First

Expert

 • 

120.8K Messages

2 days ago

First. When these outages occur, are they being officially indicated with any info about them here ?;


https://www.xfinity.com/support/status 


https://www.xfinity.com/support/articles/check-service-outage 


Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.


Or you can use their Xfinity App: https://www.xfinity.com/apps 

Official Employee

 • 

3.7K Messages

3 hours ago

@user_tj972i

Thanks for reaching out to us. We do apologize for any inconvenience you're experiencing with your residential services.

 

I see @EG provided you with great information to check on your services.

 

Since it's been a couple of days since you reached out, have your issues now been resolved?

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