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1 Message
09/08/2026 12:38 PM
My tvs and home security going out
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Expert
120.8K Messages
2 days ago
First. When these outages occur, are they being officially indicated with any info about them here ?;
https://www.xfinity.com/support/status
https://www.xfinity.com/support/articles/check-service-outage
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
Official Employee
3.7K Messages
3 hours ago
@user_tj972i
Thanks for reaching out to us. We do apologize for any inconvenience you're experiencing with your residential services.
I see @EG provided you with great information to check on your services.
Since it's been a couple of days since you reached out, have your issues now been resolved?
EG
Expert
•
120.8K Messages
2 days ago
First. When these outages occur, are they being officially indicated with any info about them here ?;
https://www.xfinity.com/support/status
https://www.xfinity.com/support/articles/check-service-outage
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
0
0
XfinityOrlandoM
Official Employee
•
3.7K Messages
3 hours ago
@user_tj972i
Thanks for reaching out to us. We do apologize for any inconvenience you're experiencing with your residential services.
I see @EG provided you with great information to check on your services.
Since it's been a couple of days since you reached out, have your issues now been resolved?
0