Technician appointment canceled without notice

I transferred my service because I was moving but when I tried to activate at my new address it wouldn’t connect. I spent an hour or more on chat with a rep troubleshooting and then they said they needed to send a tech out. Fine, it’s annoying but it happens. They tell me a tech would be here the next day (11/8) between 3 and 5pm. So I make sure I’m home and I wait. 5pm comes and goes so I go to chat again. I go through 5 agents over the course of 90 minutes who first say that my appointment is tomorrow 11/9 at 8am, then another says my service didn’t get transferred because I was coming from a bulk deal with an apartment complex, then another says my service was cancelled, then another just transfers me without addressing anything, then the last again says my appointment is tomorrow before I finally ask him for a supervisor. The supervisor apologizes and finally admits that I did have an appointment today but that they rescheduled it. I was never contacted and told that it was rescheduled. And then when I push them on it they say no one is available tonight but I’ll be compensated for the inconvenience. I ask how I’ll be compensated and I get ghosted with zero response for 30 minutes. They finally respond and tell me I’ll receive a bill adjustment (a promise that I have zero reason to believe) and refuse to escalate the issue any further. In all, between waiting for a technician to show up and then on chat because no one showed up, I wasted over 4 hours! And I still don’t have service! This service has been atrocious and then they ask how likely I am to recommend Xfinity. I’m not recommending you I’m warning people away and to run as fast as they can!