Visitor
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4 Messages
Technical issue needing to be sent to your NOC
There appears to be a problem at be-18-ar01.area4.il.chicago.comcast.net It is showing over 80% Packet Loss at times. IP Address : 2001:558:300:555::1
Visitor
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4 Messages
There appears to be a problem at be-18-ar01.area4.il.chicago.comcast.net It is showing over 80% Packet Loss at times. IP Address : 2001:558:300:555::1
Yepp
Visitor
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4 Messages
1 year ago
There also appears to be a problem at: be-18-ar01.elmhurst.il.chicago.comcast.net at IP 2001:558:300:141::1
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Yepp
Visitor
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4 Messages
1 year ago
this was taken from ping plotter showing a path from my router to att.com
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BruceW
Gold Problem Solver
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26.4K Messages
1 year ago
The target hop received all of the trace packets, so the "loss" or "delay" at the intermediate hop is likely more apparent than real, and probably not significant. Please see https://www.dslreports.com/faq/14068.
Interpreting trace results is tricky. What appears to be "late" or is reported as "lost" could mean 1) the packet did not reach or was delayed in reaching that hop, or 2) the router at that hop didn't reply or was slow to reply, or 3) the reply from that hop didn't make it back or was delayed in making it back to the trace program.
The fact the hops beyond than ones you are concerned received the trace packets indicates that the router at that address is doing its job: forwarding data packets. That means the router's occasional delay in or failure to respond to trace packets, while annoying, is most likely not actually slowing down data transfer. If it was we'd see high RTT values and/or packet loss in subsequent hops.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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EG
Expert
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110.2K Messages
1 year ago
The concern is not "Home Security Devices And Equipment" help related............................. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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