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1 Message
Tuesday, May 19th, 2026 12:59 PM
My internet isn't working
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Expert
118K Messages
58 minutes ago
Concern moved here to the Home Networking help section for assistance.
56 minutes ago
First. Check their site for official info on any possible local outages here;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
Is / are the light / lights on the modem lit steadily, or are they blinking ?
EG
Expert
•
118K Messages
58 minutes ago
Concern moved here to the Home Networking help section for assistance.
0
0
EG
Expert
•
118K Messages
56 minutes ago
First. Check their site for official info on any possible local outages here;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
Is / are the light / lights on the modem lit steadily, or are they blinking ?
0
0