crashedsnow's profile

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Wednesday, June 10th, 2020 5:00 PM

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T3-timeouts on modem.

My internet is out with T3-timeouts reported on the modem logs. 3rd time this week. Xfinity support is pointless/useless. Is there any hope of self resolution? Modem restart did nothing.

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Expert

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111.5K Messages

5 years ago

What do the modem's signal stats look like ? 
Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.

 

Post all the error log entries as well.


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