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Saturday, April 4th, 2026 11:29 PM

System outage

WiFi is out. There is no phone number

 Can't log in, no WiFi. What gives? Do I need to go elsewhere? In mchenry county  illinois 

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Expert

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117.2K Messages

2 hours ago

First. Check their site for official info on any possible local outages here;


https://www.xfinity.com/support/status 


Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order  to check it.


Or you can use their Xfinity App: https://www.xfinity.com/apps 

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