Visitor
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3 Messages
Switching between 2.4 and 5 GHz channel settings
What you need to do if you are in below situation and want to put different devices on different frequency channels? The 5 GHz works well with my computer, but does not work well with my WiFi enabled smart plugs or bulbs and phone.
"If you don't see the 2.4 and 5 GHz WiFi channel settings (i.e., WiFi Mode, Channel Selection, and Channel Mode), it means that these settings are being managed automatically to help optimize your home network and provide the best performance possible."
Accepted Solution
EG
Expert
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106.4K Messages
3 years ago
O/k so this is what you do if you need the bands to be separated;
If you are not using any Xfi Pods, you can try separating the 2.4 and the 5.0 bands and give them two different broadcast names / SSID's;
https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi
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Steveygirl
Visitor
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10 Messages
3 years ago
I am having the same problem. But I can't log in to the administrator site. It says wrong password, but I don't remember changing it.
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