U

Visitor

 • 

18 Messages

Sunday, April 27th, 2025 7:59 AM

Switched from 600Mbps to Gigabit 1.1Ggps but download speed is not fast enough.

I have XB7 xfinity router with Gigabit 1.1Ggps plan.
Getting around 500-700 Mbps but mostly 500 during the day, but it was almost the same with my 600mbps plan.

Does xfinity need to "Re-provision" my router to increase speed or my devices are not fast enough. I read some people suggested it.

 My iphone 14 pro max is doing around the same speed as my laptop.

PC test









Visitor

 • 

18 Messages

6 days ago

Also, the sales rep told me to get a XB8 but at the store I was given a XB7, I wonder if the XB8 could make the speed better.

Official Employee

 • 

1.5K Messages

5 days ago

@user_84375b I'm sorry to hear about your slow speeds. I will assist you in your live message. 

 

Visitor

 • 

18 Messages

4 days ago

I am still making payments for my 2 cameras. 
One power adapter is not working, I tried resetting both camera and adapter using reset button. Only a solid white light is shown.

I switched the power adapter from other camera and it’s working. Can I get a replacement? 

Note: This comment was created from a merged conversation originally titled I need a XM4 power adapter for my XCAM2.
forum icon

New to the Community?

Start Here