Visitor
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18 Messages
Switched from 600Mbps to Gigabit 1.1Ggps but download speed is not fast enough.
I have XB7 xfinity router with Gigabit 1.1Ggps plan.
Getting around 500-700 Mbps but mostly 500 during the day, but it was almost the same with my 600mbps plan.
Does xfinity need to "Re-provision" my router to increase speed or my devices are not fast enough. I read some people suggested it.
My iphone 14 pro max is doing around the same speed as my laptop.
PC test
user_84375b
Visitor
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18 Messages
6 days ago
Also, the sales rep told me to get a XB8 but at the store I was given a XB7, I wonder if the XB8 could make the speed better.
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XfinityKei
Official Employee
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1.5K Messages
5 days ago
@user_84375b I'm sorry to hear about your slow speeds. I will assist you in your live message.
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user_84375b
Visitor
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18 Messages
4 days ago
I am still making payments for my 2 cameras.
One power adapter is not working, I tried resetting both camera and adapter using reset button. Only a solid white light is shown.
I switched the power adapter from other camera and it’s working. Can I get a replacement?
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