U

Visitor

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1 Message

Monday, April 28th, 2025 6:04 PM

Switch to 2.4 ghz bandwidth

My security system requires 2.4ghz to install, but my wifi bandwidth is exclusively 5 ghz. How can I switch it or split it so 2.4 ghz is available?

Expert

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110.1K Messages

3 days ago

This may or may not apply anymore as a lot of the features have / functionality has now been disabled in the Comcast gateway devices. YMMV.

https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi  

(edited)

Official Employee

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1.2K Messages

1 day ago

Hello, @user_puc560 thank you creating a post over Xfinity Forums. Were you able to see the helpful document that our awesome forums @EG provided?  If you're using a Xfinity gateway some option may not be available like they mentioned. 

I was able to find this great forums post that has more information as well: https://forums.xfinity.com/conversations/your-home-network/is-there-still-no-way-to-split-the-24-and-5ghz-bands/675b943c702e6f4793645022

Please let me know if those were helpful, or if you had any futher questions. 

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