Visitor
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1 Message
Switch address classification from business to residence
I am trying to set up service on a residential apartment that was previously used as a business. How do I ask Xfinity to change the classification from business to residential so I can set up service?


EG
Expert
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115.8K Messages
1 hour ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityLinda
Official Employee
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2.3K Messages
23 minutes ago
@EG Thank you!
@user_kfgrzo Thanks for meeting us here in our community. We're happy to open a ticket and assist with getting the classification switched over. Please send a Direct Message with your full name and complete address. We look forward to hearing from you.
To start a Direct Message: Click "Sign in" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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