Visitor
•
1 Message
Suspected Packet loss
Hello Guys for the last 2 weeks my game has been telling me I am losing packets while playing. its very frustrating. I am wired directly into my Comcast router and was wondering how you guys can help to start the troubleshooting process. Thanks in advance
XfinityBenny
Official Employee
•
1.5K Messages
3 hours ago
@user_6b0qc2 Thanks for adding a post and letting us know. Packet loss is usually resolved on site or further up the line. Have you made sure the connections to the modem or gateway are all finger tight, and in good condition?
0
0