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SURFboard SBG6400
Hi - I have a 25Mbps download plan and use this modem that can support download of up to 343Mbps.
https://arris.secure.force.com/consumers/ConsumerProductDetail?p=a0ha000000OlOKtAAN&c=Discontinued
My Airbnb guests say the download speed he has experienced is between 4 - 14Mbps. Is this a Comcast or my Surfboard's limitation that is causing the download speed to be below the 25Mbps that I subscribe to? Will changing to a new modem cause the speed to be up to the 26Mbps that I have?
Thx
CCAndrew
Gold Problem Solver
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25.9K Messages
5 years ago
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EG
Expert
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111.6K Messages
5 years ago
Is this with a WiFi connection ? If so, for a test, does a computer hardwired directly to the 6400 with an ethernet cable have the same problem ?
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