U

Visitor

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1 Message

Thursday, June 13th, 2024 3:46 AM

Closed

Support

[Edited: Language]. Contacting customer support is by far worse than any other company ever. I would recommend RUN, Don't even consider. A old fashion dial up land line is WAY better than the "extreme service" that you pay up the [Edited: Language]for to get 10 MPS! 800 MBS is what I pay for and I get nothing anywhere close to it.

Official Employee

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1.7K Messages

11 months ago

Hello and welcome to Comcast @user_646145. I am sorry to hear that you have received this horrible customer experience. We strive to make sure that any interruption you have with us is the best, I apologize if it was not. You are in the right place and we are happy to assist you today. Now when you are experiencing the slow Internet speeds, are you on Wi-Fi or Hardwired to the modem? 

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