1 Message
Supplying fiber to my house [Edited: "Language"]
Ser tech shows up and finds water in the line from your main line .. he replaces the line. Tech informs me that he placed the order for a line crew to replace the junction box on the main line and replace main line if needed. Well that was a week ago and I am still in the same place losing tv and internet at least 20-30 times a day. This has been going on for a month. I have Tachus coming out to install fiber to my house next week and so long to Xfinity and their phone service will also be [Edited: "Language"].
CCKrista
Retired Employee
•
1.5K Messages
1 year ago
Hello @user_7iv51y, thank you for taking the time to reach out on social media. I understand your concern with the connection, and I'd like the opportunity to check into that for you.
To access your account, will you please send us a direct message with your full name and complete service address.
To do so, click on the chat icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
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