Super slow speeds in 05495 area code.

I'm currently getting 30Mbps down on any device I try over wifi or hard wired but we're supposed to be getting 800Mbps.  I've rebooted all network devices (modem, router, and switch) and still getting no higher than 30Mbps.  Had the stupid AI chat bot run network tests to our equipment and it says things are fine but who knows if they actually are.