Visitor
•
8 Messages
Sudden spikes in Internet data usage
Hi
I am looking for an explanation on why my internet usage as explodes over the last month, Our usage patterns have not changed in March I got the email/text that I was going over the 1.2TB limit but did not give it much attention as I figured it was an anomaly. However on the the first day of the month April 1st xfinity indicated I had already exceeded my limit in 24 hours. I have looked around my network equipment but again can't find anything that looks strange or excessive. Ihave been Comcast customer for 15+ years and have never had an overage until now. Can anyone provide guidance into what is going on? I have seen some posts that indicate this is a xfinity issue but I doubt they will acknoweldge or provide credits for the overage. See my usage stats below
No Responses!