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Anon1406163
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Frequent Visitor

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7 Messages

Saturday, September 16th, 2023 11:00 PM

Streaming

Why can I only have 2devices connected when I try to add a third it says I have reached my limit?

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4 days ago

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XfinityRaf

Official Employee

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101 Messages

4 days ago

Good afternoon! Can you provide some more details on your issue? What app are you using? What platform? 

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Anon1406163

Frequent Visitor

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7 Messages

I am using xfinity stream app, what other choice do I have, I switched from your cable box to this been a problem since

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4 days ago

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XfinityAnthonyT

Official Employee

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816 Messages

You can have up to 5 devices at once, be sure to check all of your devices as you may have more connected than you think. And if there is anyone else in the house, ask them if they potentially gave the login out.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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4 days ago

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