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Anon1406163
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Frequent Visitor

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10 Messages

Saturday, September 16th, 2023 11:00 PM

Closed

Streaming

Why can I only have 2devices connected when I try to add a third it says I have reached my limit?

Question

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Updated 

2 years ago

67

1

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XfinityRaf

Official Employee

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901 Messages

2 years ago

Good afternoon! Can you provide some more details on your issue? What app are you using? What platform? 

2

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Anon1406163

Frequent Visitor

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10 Messages

I am using xfinity stream app, what other choice do I have, I switched from your cable box to this been a problem since

2 years ago

0

XfinityAnthonyT

Official Employee

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1K Messages

You can have up to 5 devices at once, be sure to check all of your devices as you may have more connected than you think. And if there is anyone else in the house, ask them if they potentially gave the login out.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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2 years ago

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