Skip to main content
user_5e30e1
1st Topic

Visitor

 • 

3 Messages

Wednesday, July 30th, 2025

Storm Ready WIFI

My Storm Ready now had at different times a blinking white and solid white light.  my app says there is a problem and to power cycle it.  usually it comes back with Good battery and strong cell signals, and later solid and blinking again.  Should I reinstall, need instructions, or take it to the home center?  The cable network is performing well, and good speed and is not failing over to the Storm ready.  Thanks.  

Question

 • 

Updated 

17 days ago

20

1

0

Oldest First
Selected Oldest First
XfinityMatthew

Official Employee

 • 

702 Messages

24 days ago

Hello @user_5e30e1 Did the app specify what the issue was or just keep it vague? We can certainly take a look into the account to see what we show for the equipment before you take it into a store. 

3

0

user_5e30e1

Visitor

 • 

3 Messages

hi Matthew, thanks for your response, I did try a procedure where i removed my PODS (I have 2 of Gen 2) and then install the Storm Ready, after about an hour I got a notification all was good and Storm Ready is working great.  Thanks again for reaching out.  I may leave the PODS off for now to see if there are any performance issues. 

Like

Reply

19 days ago

0

user_5e30e1

Visitor

 • 

3 Messages

Hi Matthew, I removed my two PODS (Gen 2) first and then installed the Storm Ready to be sure there was no conflict (saw a note on this) and after about an hour i received a message that the storm ready was online, thanks for reaching out and appreciate your help.

Like

Reply

19 days ago

0

XfinityJoe

Official Employee

 • 

943 Messages

We are always happy to help @user_5e30e1. I'm happy to hear you got everything up and running. If you need anything in the future, we are only a post away. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Like

Reply

17 days ago

0

forum icon

New to the Community?

Start Here