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bmcdougall24
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Thursday, March 27th, 2025 9:38 PM

Storm ready Wi-Fi battery backup

Isn't working, light flashes for a minute and then it's gone app says it isn't found and I  can't get a live person on the chat or the phone. 

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Updated 

2 days ago

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XfinityBrianH

Official Employee

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1.2K Messages

2 days ago

 

bmcdougall24 Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

 

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