Storm fi and parental controls xfi

@TkOR1, I would be more than happy to assist you with your parental control related concerns. Are you saying that when a device is connected to an xFi pod the parental control options do not appear?

Yes.  They don’t work or show active time, so unlimited time and access. So I have to disconnect pod or storm fi so forced their devices to gateway.  Why doesn’t Xfinity work when they connect to pod or storm fi that is via gateway? Thank you 

@user_jhty9e 

Please create a new topic of your own here on this board detailing your issue. Thanks. For future reference, it is better to submit your own post as it creates a ticket to get help, and posting on someone else's thread can delay getting help.