1 Message

Tue, Jul 20, 2021 7:30 AM

Stop Modem Access

Hello, Is there anyway to block all access to a modem? I have a router in my living room but my roommates keep connecting a modem to my router to access my wifi without having to get my password. I would like to block connection somehow so that even if they plug in their routers they won't receive access to my internet?


Official Employee


112 Messages

10 d ago

Hi @kazekagekbyou can pause WiFi access over your home network instantly or during scheduled times with the Pause and Downtime features and set Active Time Limits for profiles on your network.

  • To access Parental Controls, Pause, and Active Time Limits, open the Xfinity app or visit https://comca.st/3iyXO0S and sign in with your Xfinity ID and password. See Home Network Customization and Control with xFi for instructions.
  • If you've previously set up a device block or a scheduled block for a device from the Wireless Gateway's Admin Tool (https://comca.st/377uJo1):
    • For a device block, you'll see the device listed with a Pause icon indicating WiFi access over your home network is already paused. For a scheduled block for a device, you'll be notified that your prior settings will be cleared.

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