Static ip for my Ring camera

Hi there, @user_952d23 Thank you so much for your patience while you wait for our reply. I understand how frustrating this is for you, which i truly do apologize for.

 

{Removing and replacing the battery may resolve the issue. Setting a static/reserved IP for the doorbell may also keep the issue from reoccurring. To do this, follow the steps below:

Make sure the doorbell is connected to the home WiFi network.

From a computer or device connected to the Gateway, open an Internet browser and access the Admin Tool at https://comca.st/3BSgaCP.

Once logged in, select Connected Devices.

Select EDIT next to the doorbell in the device list.*

Select the Reserved IP radio button, then select SAVE.

*If the device is not connected to the home WiFi network, it will not appear in the Connected Devices list. In this case, follow the below steps from the Connected Devices screen.

Select ADD DEVICE WITH RESERVED IP.

Enter the MAC address of the doorbell in the MAC Address field.

Enter the IP address to be reserved for the doorbell (it should be in the range of the DHCP subnet, 10.0.0.2 to 10.0.0.253) in the Reserved IP Address field.

Select SAVE. The IP address will get configured the next time the doorbell connects to the home WiFi network.}-Richard