Visitor
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1 Message
Starting hour 16 of no internet service
Large number of customers in Charlottesville, Va, area have been without internet since midnight, over 15 hours ago. I’m sorry that Comcast/Xfinity needs to work on Jan. 1 to resolve this, but that is part of being a utility service provider. There appears to be no urgency whatsoever to resolve this problem, despite today being one of the most important sports viewing days of the year. Where are the crews that should be assigned to fix this?
XfinityNatalie
Official Employee
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514 Messages
2 days ago
Greetings, user_72074l! We appreciate you bringing your recent Internet issue to our XFINITY Community forum. We understand that it is vital for your connection to be up and running at all times. Rest assured, you have reached the right place for assistance with this matter. To double-check, are you still experiencing an issue with your connection at this time?
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