Five300s's profile

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3 Messages

Friday, November 6th, 2020 9:00 AM

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Started Unicast Maintenance Ranging - No Response received. Drops my wi-fi connectivity.

I have recently started to have my wi-fi just drop on me.   I went an looked at the event log and saw a TON of these.   While searching the itnernet, it seems I may need someone to come take a look at my set up.

 

TimePriorityDescription
2020-11-6, 10:03:36Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=44:a5:6e:b2:f7:40;CMTS-MAC=00:01:5c:65:b0:75;CM-QOS=1.1;CM-VER=3.0;
2020-11-6, 09:43:27Warning (5)MDD message timeout;CM-MAC=44:a5:6e:b2:f7:40;CMTS-MAC=00:01:5c:65:b0:75;CM-QOS=1.1;CM-VER=3.0;

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Expert

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111.4K Messages

5 years ago

For a test, does a computer / device hardwired directly to the router / gateway device with an ethernet cable have the same problem ?


With this test, we are trying to isolate this from being either a WiFi-only problem or a problem with the general connection to the Comcast system which would of course affect both. It's a good first step of troubleshooting before we proceed any further.

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3 Messages

5 years ago

I will hook up a computer directly and see if it stays connected next time it drops.  

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